Connecting strategy with behaviour
FNDRY. The Mismatch

Introduction

Introduction

Why leadership appointments fail and what context explains


The first time I watched a leadership appointment destroy a strategy, I made the standard mistake: I assumed someone had hired badly. The search had been rigorous. The process included a credible assessment battery, structured competency interviews, and a careful reference stage. The person appointed was accomplished, and the strategy they were hired to execute was the right one for the situation. Fourteen months later, the strategy was suspended and the leader was being managed out, and the post-mortem produced the vocabulary that follows these situations: "culture fit," "execution gap," "wasn't quite right." It was all accurate. None of it explained anything.

The explanation required a different question. The board had asked, in effect, who is the most capable leader available for this role. The question they needed to ask was what does capable leadership actually require here, in this ownership structure, at this point in the business cycle, under these operating conditions. These are not variations of the same question. The gap between them is structural, and it is where most leadership appointments fail.

The gap between them is structural, and it is where most leadership appointments fail.

I have watched this gap produce the same result across enough different contexts that it has stopped being an observation and become a diagnostic (which is not the same as becoming comfortable with it). PE-backed companies stall at value creation inflection points because the leader who negotiated entry conditions is not the leader the post-acquisition operating situation requires. Family-owned businesses navigate succession competently on paper and catastrophically in practice because the successor's capability is assessed against generic criteria rather than the specific relational architecture of the business they are inheriting. Listed companies under shareholder pressure appoint executives with strong public-company credentials and discover, late, that the credentials measured the wrong thing for this company at this moment. The pattern is not random. It is predictable. What varies is the context in which it manifests.

The searches that ended this way were, in most cases, run by experienced professionals using credible tools: structured interview frameworks, validated psychometric instruments, careful reference processes. The decisions produced were defensible. The process worked. It answered the question it was designed to answer. The issue is that it was designed to answer the wrong one.

The vocabulary that follows these failures is telling. "Culture fit," "execution gap," "wasn't quite right" - these phrases appear in post-mortems with enough regularity to suggest they are describing not individual failures but a category of failure. They are accurate as far as they go. The description is correct. What it names is the manifestation. The cause sits further back, in the question the selection process was designed to answer before the first candidate was assessed.

Strategy is an execution issue as much as it is an analytical one. The boards and investors who commission strategy work, approve strategic plans, and then watch leadership transitions interrupt or destroy them are not making a separate decision at each stage. They are making the same decision twice: once when they approve the strategy, and once when they appoint the person responsible for executing it. The question that connects those two decisions - what does this strategy require of this leader, in this situation, right now - is the one the process is not designed to ask.

The failure to connect these decisions is expensive, systematic, and largely invisible to the people it affects most.